Refund policy
RETURN & REFUND POLICY
At BUYE, we want you to be satisfied with your purchase. Please review the following return and refund policy before placing your order.
- Return Period
We accept eligible returns within 15 days of the date you receive your order.
- Return Conditions
To be eligible for a return, the item must:
• Be unused and in its original condition. • Be in the original packaging, where applicable. • Include all original accessories, tags, manuals, and included items, where applicable. • Be accompanied by proof of purchase.
- Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or you receive an incorrect item, please contact BUYE as soon as possible after delivery. We will review the issue and, where appropriate, provide a replacement, refund, or other suitable resolution.
- Return Shipping
For approved returns due to a change of mind or other reasons not caused by BUYE, the customer is responsible for the return shipping costs.
If the item was damaged, defective, or incorrect due to an error by BUYE, we will review the return shipping arrangements with you.
- Refunds
Once we receive and inspect an approved return, we will notify you of the outcome.
If your refund is approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
- Non-Returnable Items
Certain products may not be eligible for return for hygiene, safety, or other applicable reasons, including certain personal care or beauty products once opened or used.
- Wholesale Orders
Wholesale and bulk orders may be subject to different return terms and conditions. Please contact BUYE before placing a wholesale order if you have questions about returns.
- Contact Us
For return or refund questions, please contact us at:
alsadig99g@gmail.com
BUYE